If you are dissatisfied with your online purchase, we’re happy to refund your purchase price if the return complies with our return policy.

Products purchased from clinic2home.co.uk must be returned in new and unopened within 30 days from the date the order is delivered. We accept returns for products purchased from clinic2home.co.uk only, and all returns are inspected upon receipt at our warehouse.

• Returns of items that qualified for a free promotional item(s) must be returned with the free promotional item(s).
• Returns will be processed within 3 business days of receipt at our warehouse, and you will receive a credit confirmation with your refund amount once your return has been fully processed.
• For items returned within our returns policy, the purchase price will be refunded to the original form of payment.
• Refunds issued to a credit card. If another payment method was used, please reach out to that payment provider or financial institution for more information.
• Refunds for returns received after 30 days are not guaranteed and will be made at the sole discretion of clinc2home.com . If issued in these instances, clinic2home.co.uk Online has the right to provide the refunded amount in the form of an electronic gift card or a refund check.
• If the payment was split between a clinic2home.co.uk gift card and credit card, debit card, or bank-issued gift card, the credit is applied to the credit card, debit card, or bank issued gift card first. If a balance remains to be credited, it will be applied to the clinic2home.co.uk eGift Card.